Monday-Thursday: 9am-9pm; Friday: 9am-3pm; Saturday-Sunday: Closed


Email us— we will try to respond within 48 weekday hours.

About the Ask a Librarian Service

Ask a Librarian is a free service for those seeking assistance with library and research-related questions from reference staff. We answer questions in-person and by phone at our in-library service desks, and online through email, instant messaging, and texting.


We primarily serve UF students, faculty, and staff, but anyone can ask a library-related question.

We specialize in information about local library resources, collections, facilities, and services. We also answer questions and comments about library-supported technologies, including our website and online resources.

We strive to answer all questions, but some are best handled by other campus units or outside organizations. If we can’t answer your question, we’ll refer you to someone who can.


We offer several communication options so you may choose the methods that work best for you. We are aware that our chat interface is not compatible with all assistive technologies. Please visit our Accessibility Services page for additional details.


Please email us at, or call us at (866) 281-6309


We’re committed to confidentiality, in accordance with the library’s privacy statement. We will never send you unsolicited messages.

A Note about Acceptable Behavior

We treat Ask a Librarian service users with respect and courtesy. We expect service users to treat us with the same respect and courtesy. Unacceptable online behavior will not be tolerated and may result in a report to your department, school, Internet service provider, and/or law enforcement agencies.